Logging in

I forgot my user name or password

If you forget your password just click on the ' forgot password ' link under members login, enter your email, and your password will be automatically emailed to you.

If you forget your username, email us
with ' forgot username ' in the subject line. Please provide the email address you signed up with, your age, sex and country of residence.

I need to change my password

Click on 'manage your account' where you may change your password.

Profile

How do I change or update my profile?

Click on 'my profile' to make any changes. Other changes can also be made under 'manage your account'.

Are there any restrictions on profiles?

Please read our 'terms of use'.

Why was my profile rejected?

To ensure our members receive a quality service, jkarma.com reviews all profiles and may reject your profile if it includes any of the following -

Abusive language of any kind, including vulgarity, racism, illegal activity, etc.

Any direct contact information, including email addresses, URLs, ICQ/instant messenger IDs, phone numbers, full names, addresses, etc.

Unauthorized use of copyrighted or trademarked material, business or political advertisements or solicitations

Material that exploits or solicits personal information from individuals under the age of 18.

Overt solicitation for sex or descriptions of sexual activity, anatomy, etc.

Should I include a photo?

Yes! Men are 14 times more likely to look at a profile with a photo; women are 8 times more likely to check out your profile if you have a photo; and members with photos get contacted eight times more often than members without. So add your photo today!

Are there any photo guidelines

Photos must be under 500kb file size

Nude, obscene, sexual or otherwise offensive photos will not be posted

Copyrighted material will not be posted

How do I post a photo?

Go to 'my profile' and click on photo manager

Can I have more than one photo

Yes you can add up to 4 photos to your photo album

What is flirt?

Flirt is a great free way for members to break the ice. If you like another members profile just click on flirt, choose a flirt message and press send.

What is 'forward to friends'

This feature allows you to forward a members profile to a friend. It's a great way to get their opinion or maybe suggest a match for them!

Register/Subscribe

What are your subscription and pricing options?

Nothing! Jkarma.com is totally free!

What are my payment options?

Nothing! Its totally free!!!

What if I want to cancel?

Go to 'manage your account' and click on 'request account cancellation'. Please allow up to 24 hours for cancellation.

Searching

How do I find profiles that match my interests?

It's easy -- just click on 'my matches'. Describe who you are looking for and we'll deliver suggested matches to your email.

How do I contact someone that I am interested in?

You will need to be a premium member for this, if you are not already just click on 'upgrade' to become a premium member with one of our low cost subscription fees and start contacting other members by clicking 'mail message' on their profile.

I received an email from another member. Do I have to subscribe to Jkarma.com to reply?

No, replying to an already upgraded member is free.

How do I save a search?

Jkarma makes it easy for you to save searches. Once you have entered your searching criteria in 'detailed search', name your search engine and tick save your search. Once you press go your search will be saved. You can access your saved searches anytime under 'saved search'.

instant messenger

What is instant messenger?

Instant messenger is a fun and easy way to chat instantly and one-on-one with other members who are online when you are.

Are there any instructions on how to use my instant messenger?

Yes, just click on help in your instant messenger window.

Safety and Privacy

Can I block communication from someone?

Yes, once that person has sent you a message, click on 'block this user'.

How can I protect my anonymity?

Never give out your real email address or other personal contact details. Use your jkarma.com email messaging system to stay anonymous.

What do I do if I get an ad or email that violates the guidelines?

Email us